vendredi 28 février 2014

حل مشكلتي مع الباي بال

السلام عليكم

كنت أتعامل بشكل عادي مع الباي بال

و فجأة وجدت حسابي محدود و فيه رسالة

Why is my account access limited?



Your account access has been limited for the following reason(s):



Feb 15, 2014 : Your card issuer let us know that there is an issue with the debit or credit card linked to your PayPal account. It may have been reported lost or stolen.



Please contact your credit card company for more information.



(Your case ID for this reason is PP-002-963-419-462.)



This limitation cannot be appealed.



للعلم حسابي فيه 122 eur

و قمت بعدها بمراسلة الدعم لفتح الحساب من جديد

فكانت رسالتهم في البريد الإلكتروني

mportant information:



We regret to inform you that we’re initiating the closure of your PayPal

account because of certain activity that took place relating to your

account. This measure is necessary to protect us from potential financial

losses.



Your account balance during the account closure period:



This decision means we must oversee the appropriate movement of any money

currently in your account. A gradual approach to account closure allows us

to part ways, while considering any liabilities that may arise. Our aim is

to review any valid buyer claims lodged against you. We must allow enough

time for claims to be filed as these can take several months to be reported

and resolved.



How will the process work?



1. We’ll hold any money currently in your account in accordance with

section 2 below. We do this because it provides sufficient time for most

claims, such as chargebacks, to be filed by other parties. These claims can

result in financial loss. If your account balance is below zero, you’ll

have to settle the amount owing on your account to avoid further action.

2. Our first review at 30 days from the date of this email will calculate

our exposure and we’ll release any excess funds to you at that time for

withdrawal. We’ll communicate this to you at the time. This review can

result in 3 different outcomes as detailed in sub-sections 2(1)-(3) below.

We’ll always communicate the outcome of our reviews to you.

1. We’ll release your entire remaining balance to you for withdrawal.

Please note that if you choose not to withdraw the money at that point we

reserve the right to re-coup any money at the next review; or

2. We’ll release a part of your remaining balance to you. If this is the

case we’ll inform you about how much money can be withdrawn. We’ll then

conduct another review 30 days later that will repeat the process detailed

under section 2; or

3. We won’t release any funds to you if we deem our exposure to be greater

than or equal to your available balance.

Your account may be reviewed up to 5 times; at 30 day intervals until day

180 from the date of this email. If any money remains in your account at

day 180 it will be made available for withdrawal at that point.



Accounts with a balance owing to PayPal:



If your account shows an amount owing to us, you must add funds to ensure

that the balance returns to zero. Please note that we reserve the right to

recover the amount by legal means.

A copy of our User Agreement can be found by clicking ‘Legal Agreements’ at

the bottom of any PayPal page. Our right to close your PayPal account, and

the retention of funds, are covered in our User Agreement under sections

10.2 and 10.3.





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